PRIVACY POLICY

Privacy policy

We value your privacy and are committed to protecting your personal data. When you visit our website www.lanawi-art.ch (hereinafter: “Site”) or when you make a purchase on our website, Lara Lanawi (hereinafter “we”) processes personal data. The term 'personal data' includes all information about an identified or identifiable natural person. This Privacy Policy aims to inform you how Lara Lanawi collects and processes your personal data.

We point out that we do not intend to collect personal data from persons younger than 16 years old, unless they have permission from parents or guardians. As we cannot verify if a person is older than 16 years old, we strongly advise parents to be involved in their children’s online activities.

Where we need to collect personal data by law, or under the terms of an agreement we have with you, and you fail to provide the requested data, we may not be able to perform the agreement we have or are trying to enter in with you (e.g. to provide you products you would like to order). If this is the case, we may need to cancel the order you placed with us, but we will notify you beforehand.

It is important to read this Privacy Policy together with our Terms & conditions and Shipping & return policy.

Please note that this Privacy Policy is not applicable to third-party websites connected to this Site through links or applications. Clicking on such links may allow third parties to collect or share data about you. We cannot guarantee that these third parties will handle your personal data in a secure and careful manner, as we do not control these websites and are not responsible for their privacy policies. We therefore recommend you read these websites’ privacy policies before clicking on any links or making use of the websites accessed by such links.

Personal data we collect and purposes for which these data are collected

Customers and potential customers:

We may process the following (categories of) personal data of (contact persons of) our (potential) customers if and when necessary for our order administration:

• Name and address details (first names, last names, address, postal code, place of residence and country of residence)
• Telephone number
• E-mail address
• Order details 
• Payment details
• Order details including order history (may be processed in the context of handling the service request)

We process these data for the following purposes:

• To inform and contact you about your order, ordering methods, payments and applicable conditions
• Delivery of ordered goods
• Purchase any product from us
• Responding to questions
• Engage with us via our Website
• Providing service
• Dispute resolution
• To comply with our legal and regulatory obligations

Legal grounds for processing

We process your personal data on the basis of one or more of the following legal grounds: 

1. When this is necessary for the performance of an agreement to which you are a party or for the performance of pre-contractual acts at your request (e.g. we need to process your information to be able to handle your order)
2. When this is necessary to comply with a legal obligation
3. When this is necessary to promote our legitimate interests or the interests of a third party (e.g. to manage our relationship with you)

If we process your personal data on the basis of your consent, we will request this separately from you. You may withdraw your consent at any time. Please note that the withdrawal of your consent does not affect the lawfulness of the processing of your personal data prior to the withdrawal of your consent.

To whom do we provide your personal data?

We do not disclose your information to third parties (‘recipients' within the meaning of privacy legislation), unless necessary for the proper performance of the purposes described in this Privacy Policy. For example: to fulfill your order, we need to share your data with payment providers and transportation companies. We may share personal data with our service providers, such as hosting providers, e-mail services and (other) software suppliers, payment service providers, transportation companies, etc.

How long do we store your personal data?

We will not retain your personal data in an identifiable form for any longer than is necessary for the purposes set out in this Privacy Policy.

The personal data in our order administration will be deleted at the latest two months after the order in question has been processed.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy and will always post the most recent version of this Privacy Policy on our website.

Information request

If you have any questions regarding our Privacy Policy or on how your personal data are handled, please direct your inquiry to contact@lanawi-art.ch.